Cómo reportar

un siniestro
Solicitar cotización Condiciones 




Where to report a loss or accident.


About your policies
(Monday to Thursday de 8:00 a 17:00 hrs. y Friday de 8:00 a 15:30 hrs.)

1.- Call the toll free 01-800 number to report the accident.
Toll free 24 hours Call Center: Tel. 01 (800) 911 1292
1 (800) 900 AXA (1292).
Valle de México: 01 (555) 636 2400.
Resto del País:01 (800) 685 3388, 01 (800) 021 7222.
usa:01 (866) 433 3231.

2.- Have your policy number reachable
You will asked to provide:
  • Policy Number.
  • Name of the insured.
  • Date and time of accident.
  • Address of the event.
  • Contact person and Phone.
  • Nature of Loss.
  • Affected Goods.

3.- You should receive a report or claim number you must write down and keep for further references.

If you need extra assistance, you can contact us to this number: 01-52-624-143-1212 ext.1301.
Toll free from US and Canada: 866-376-2289 and/or claims@caboinsurance.com

Documents required for a auto claim:
You will be asked for Home, Condominium Development, Civil work claim:
You will be asked for a Condominium Bussines claim:
You will be asked for a medical claim:
You will be asked for liability claim: